Shipping policy

At Eliana Pempts Ton LLC, we are committed to processing and delivering your order as efficiently as possible.

Shipping Rates

Orders under $50: $6.99 shipping
Orders of $50 or more: Shipping charges, if applicable, will be displayed at checkout.

Order Processing

Orders are processed after payment has been successfully received. Processing and delivery times may vary depending on product availability, destination, carrier delays, holidays, and other circumstances beyond our control.

Shipping Address

Please make sure that your shipping address is complete and accurate before submitting your order. Eliana Pempts Ton LLC is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

Delivery Delays

While we work to ensure timely delivery, shipping delays may occasionally occur due to carrier issues, weather, holidays, high order volumes, or other circumstances outside our control.

If your order appears to be significantly delayed, please contact us at contact@elianapemptston.com and we will assist you.